Shipping policy

Shipping Policy

Estimated Delivery Time
Delivered Countries & Regions Estimated Shipping Standard Shipping Cost
North America 10-18 business days $9.99
Southeast Asia* & Japan 8-20 business days $9.99
Oceania 9-20 business days $9.99
Europe* 8-18 business days $9.99

UAE & Saudi Arabia
12-24 business days $9.99
Greater China Region 3-10 business days $9.99

* We do not ship to Myanmar, Cambodia, Laos, Brunei.

Estimated Delivery Time

Please note that our Free Worldwide Delivery is for a standard shipping service that has an  estimated shipping time of 10 - 20 business days. Due to the current COVID-19 situation globally, please note there are disruptions to the logistic routes and extended delays can be expected.

Please kindly note that we are not responsible for delays due to uncontrollable factors such as customs clearance, bad weather, local postal handling time, etc.

Shipment Schedule

Please allow up to 2 business days for your order to be processed and shipped. Once processed, the parcel will be dispatched to carriers. 

Shipping Notification

Please allow 3-5 business days for the carrier to update your tracking number. We will only send out email notification with shipping information when the tracking number is available.

Wrong Information

If you have left a wrong shipping address, name, or contact information, please contact our customer service at cur8tionstore@gmail.com within 2 hours of your order placement.

Please kindly note that we are unable to redirect to another shipping address after we have processed and shipped the parcel.

Lost Parcel

If your parcel is shown "lost" or "missing", please contact our customer service immediately.

Customs Duty & Tariff

Policies on duties and tariffs differ in different countries. It is the customers' responsibility to pay the required taxes and fees of your local government. We currently collect VAT taxes for orders shipped to Italy, Germany, France, Denmark & Sweden, Netherlands, Belgium and Slovakia.

The price on our website does not include customs duty and tariffs. Please note that these charges are paid to your local carrier or government, and are not charged by cur8tion. Thus, they cannot be refunded.

For detailed local duties and tariffs information, please kindly consult your local custom.